FAQ

The Conjuring Universe Tour is an immersive experiential exhibition. Each scene is designed with inspiration from the classic horror film universe of The Conjuring, allowing visitors to understand the stories of the film through spine-chilling set designs and experience the iconic moments of supernatural events.
During the exhibition period, tickets can be purchased at the on-site ticket booth or through ticketing platforms such as Ticketmelon, incutix ticketing website, and Klook.
Each tour lasts approximately 45 minutes to 1 hour.
Visitors must arrive on the reserved date and time slot at least 30 minutes prior to check-in, as grouping will be based on first-come, first-served basis. Entry queues may occur.
You can't use the same ticket to enter again. The ticket can only be used once.
We cannot postpone or change the booking date. But the reserved time can be adjusted for customers who have urgent business within the day of booking. Considered on a case-by-case basis.
For group tour prices, please contact Five Star Agency Co., Ltd. Tel. 097-189-0323 or 02-0374922 (Opening hours: Mon-Fri 10:30 a.m. - 5:00 p.m.)
Because the main theme comes from a horror story. Children under 16 years of age can enter, but must be closely supervised and controlled by parents. Children under 100 cm tall are not allowed to participate.
Some exhibition areas use special visual and audio effects, but there are no flashing lights or other special effects that may cause discomfort. This event is recommended for individuals without heart disease, cardiovascular-related conditions, high or low blood pressure, intoxication, pregnancy, or any physical or mental discomfort. It is advised to assess one
To ensure the safety and comfort of all individuals, actors will not intentionally come into contact with any members of the public. Likewise, it is not permitted for individuals to intentionally touch actors or exhibits. Staff members may request individuals who violate the exhibition rules to leave without a refund and may also require them to pay compensation fees.
Our event aims to provide the best possible service to all attendees. If you have any additional needs, please contact the staff directly.
The ticket booking receipt can be combined with the shopping mall receipt to stamp the parking lot according to the conditions.
For other privileges and discounts, please inquire directly at Facebook: ICONSIAM.
(Conditions are as determined by the shopping center)
Food and drinks are not allowed. For cleanliness and neatness for the public and convenience for all visitors.
In addition, large items and any items that violate the law or cause danger are prohibited from being brought into the event.
We have a storage area at the entrance at no charge. Visitors can keep their personal belongings before entering the event.
Please prepare your ID card or government-issued card to use in exchanging locker keys.
You can only be taken videos during certain permitted periods. Please follow the guidance of the staff and adhere to any on-site notices for further details.
This tour is held in a dimly lit environment. We recommend wearing comfortable clothing that allows for easy movement. It is not recommended to wear small pieces of jewelry to the event. We are not responsible for damage or loss of visitors' property.
We recommend that all jewelry or portable items be left in the lockers at the service point, free of charge.
The Conjuring Universe Tour has a pop-up shop selling special The Conjuring Universe merchandise located at the exit. The merchandise area is free to enter and all visitors are welcome.

Please contact [email protected] for more details